Terms of Service
Last updated: September 9, 2026
These Terms of Service (“Terms”) govern your access to and use of useblokr.com, the Blokr dashboard, and any public booking page hosted on our platform (e.g. useblokr.com/@username), operated by Blokr Inc. (“Blokr”, “we”, “us”). By creating an account, booking an appointment, or otherwise using Blokr, you agree to these Terms.
1. Acceptance of Terms
By accessing or using Blokr, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use Blokr.
2. Description of Service
Blokr lets independent professionals create a custom booking link (useblokr.com/@username), publish services and availability, and accept upfront payment via Paystack (cards, bank transfer, USSD) before a session begins. Confirmed bookings can automatically create a Google Calendar event with a video-call link, and professionals may send WhatsApp reminders to clients. Blokr charges no marketplace commission on bookings; standard Paystack payment gateway fees apply to each transaction.
3. Accounts & Eligibility
- You must be at least 18 years old to create an account.
- You must provide accurate, current information when creating or updating your account.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- Each professional may maintain one active account.
4. Professional (Seller) Responsibilities
As a professional using Blokr to accept bookings, you agree to:
- Provide accurate service descriptions, pricing, and availability.
- Honor confirmed bookings and provide the services as described, or communicate changes to clients promptly.
- Provide accurate NUBAN bank account details for settlement, and keep them up to date.
- Comply with all applicable laws relating to your profession, including any licensing or regulatory requirements.
- Set and clearly communicate your own cancellation and refund policy to clients.
5. Client (Booker) Responsibilities
- Provide accurate contact information (including a valid phone number) when booking a session.
- Complete payment through Paystack to confirm a booking within the applicable slot-hold window.
- Attend booked sessions or cancel/reschedule in accordance with the relevant professional’s stated policy.
6. Payments & Fees
All payments are processed by Paystack and settle directly to the professional’s connected NUBAN bank account. Blokr does not take a marketplace commission; Paystack’s standard payment gateway fees apply per the rates published by Paystack. Refunds and cancellations are governed by the individual professional’s stated policy on their booking page; Blokr is not a party to, and does not guarantee, any refund.
7. Booking, Cancellations & the Slot Hold
When a client selects a time slot and proceeds to payment, that slot is placed on a temporary hold (typically 10 minutes) to prevent it from being booked by someone else. If payment completes within the hold window, the booking is confirmed. If payment is not completed within the window, the hold expires automatically and the slot becomes available again. Blokr is not responsible for a client’s failure to complete payment within the hold window.
8. Third-Party Services
Blokr integrates with third-party services, including Paystack (payments), Google Calendar and Google Meet (scheduling and video calls), WhatsApp (reminder links), and Zoom (video calls, where configured). Your use of these services is subject to their own terms and privacy policies. Blokr is not responsible for outages, errors, or policy changes of any third-party service.
9. Prohibited Uses
You agree not to:
- Use Blokr for any unlawful purpose or to violate any law.
- List services that are fraudulent, deceptive, or that Blokr reasonably believes violate applicable law.
- Attempt to circumvent, disable, or interfere with the security or proper functioning of Blokr.
- Use automated means (bots, scrapers) to access Blokr without our prior written consent.
- Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
10. Intellectual Property
The Blokr name, logo, and platform (excluding content submitted by professionals and clients) are the property of Blokr Inc. and protected by applicable intellectual property laws. You may not use our branding without prior written permission. Professionals retain ownership of the content they publish on their booking pages.
11. Disclaimers & Limitation of Liability
Blokr is provided “as is” and “as available” without warranties of any kind, express or implied. Blokr facilitates scheduling and payment between independent professionals and their clients but is not a party to the underlying service arrangement and does not guarantee the quality, safety, or legality of services booked through the platform. To the fullest extent permitted by law, Blokr Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.
12. Termination
We may suspend or terminate your access to Blokr if you violate these Terms or if we reasonably believe your use poses a risk to Blokr, other users, or third parties. You may stop using Blokr and request account deletion at any time.
13. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.
14. Changes to These Terms
We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of Blokr after changes take effect constitutes acceptance of the revised Terms.
15. Contact Us
Questions about these Terms can be sent to adewale@useblokr.com.
Blokr Inc. — Lagos, Nigeria.